One aspect of Human Resources that is often forgotten is training. When it comes to the various careers of Human Resources Specialties, Employee Development is one area that deserves a closer look. An important aspect of employee retention is the training and development of existing staff. As a Training & Development specialist your role will involve sharpening the skills of others, and at the same time staying at the bleeding edge of the subject matter that you’re developing.
Training & Development roles can be similar to the role of an Educator, and can require many of the same strengths and skills. A few that come to mind are:
Communication – The ability to communicate both visually and verbally are of utmost importance. Not only the ability to communicate clearly, but the ability to communicate effectively, and to be an active listener during the process of training will contribute to a person’s success at a Training & Development specialist. Visual communication may involve using technology to create a slide presentation, or understanding how to properly give a demonstration. Being highly adept at communication will make a great Training & Development specialist.
Interpersonal Skills – As mentioned above, communication is not just about the exchange of an idea. Interpersonal skills can help create a comfortable exchange between trainer and trainee. Being personable is not a skill that everyone is born with, but like any skill it can be sharpened with proper training.
Creativity – Providing education often calls on creativity. Not all learning should be achieved through the process of reading, memorization, and regurgitation of information. Good training allows for the trainee to learn a new skill by doing, then by practicing. An example of this would be role playing, where learners are paired into teams or groups while practicing a technique on one another. This may apply in a sales or customer service role, or when teaching something with variable situations like troubleshooting.
Planning & Organization – The key to providing great training is first and foremost knowing your material, but once that’s taken care of Planning and Organization come next in line. Being able to organize information into small, digestible sections makes it easy to navigate, and planning on how to take trainees from point A to point B is critical for success.
Technical Skills – While this may seem obvious a trainer will need solid technical skills in both the area that they are teaching in, and when it comes to computer basics. Being able to create a quick presentation, type up an outline or notes, or create a spreadsheet with graphs are basic skills that a trainer will need. Trainers may even create online content for the web, video content, or content for social media applications. The level of technical skills necessary will vary by the job, but be assured that they will be a highly regarded aspect of any Training & Development position.
The industries that hire the highest number of training and development specialists are:
- Professional, Scientific & Technical Services
- Educational Services
- Financial & Insurance
Human Resources careers in training and development are available in various industries. Employment of human resources specialists is projected to grow 7 percent from 2016 to 20261. If training and development via a Human Resources degree sounds like a good fit for you, explore our Human Resources program, and contact an admissions representative today. We’d love to help you explore this great career, and to provide the opportunity to meet your career goals.
1 Source Bureau of Labor Statistics